Mike Trkay is CIO of global analytics leader FICO. Mike has more than 25 years’ experience building scalable technology platforms and organizations across a number of leading companies with responsibilities for cloud computing, customer support, information technology, cybersecurity, product engineering, and artificial intelligence. Mike joined FICO in 2013 and has been a leader in the company’s move to an API-based platform architecture for its solutions. Previously, his roles included VP for Global Technology at NewsCorp and Director of Technology Services at Warner Brothers Entertainment. Mike holds a BS in engineering from Harvey Mudd.
On the 62nd episode of Enterprise AI Innovators, Mike Trkay, CIO at FICO, joins Evan Reiser and Saam Motamedi to share how FICO is moving past AI pilots into enterprise operations, including platform governance, data controls, and high-ROI workflows like enterprise search and event intelligence.
On the 62nd episode of Enterprise AI Innovators, Mike Trkay, CIO at FICO, joins Evan Reiser and Saam Motamedi to share how FICO is moving past AI pilots into enterprise operations, including platform governance, data controls, and high-ROI workflows like enterprise search and event intelligence.
Read about Mike’s perspective on how FICO is moving AI from pilots into production, with ROI as the forcing function. He explains why data pipelines and governance matter as much as model choice, how providing a sanctioned internal LLM reduces accidental data leakage, and which early use cases tend to pay off fastest, including enterprise search, security analytics, and event intelligence for IT operations. Mike also argues for right-sized, domain-focused models and explainability when accuracy, bias, and compliance are non-negotiable.
