Sastry Durvasula is the Chief Operating, Information & Digital Officer at TIAA. In his role, Sastry oversees the four connected pillars of the company globally: Technology, Digital & Client Experience, Operations, and Shared Services. He is also a member of the company’s Executive Committee. Sastry is responsible for leading TIAA’s operating strategies and enterprise-wide capabilities to power business growth, scale innovation and client impact, drive operational excellence, and accelerate transformation. His responsibilities also include enterprise AI, data & analytics, Client Tech Labs, and strategic partnerships across retirement, wealth management, and asset management businesses. He serves on the TIAA India board and is a strategic advisor to TIAA Ventures. He was formally TIAA’s Chief Information & Client Services Officer.
On the 52nd episode of Enterprise AI Innovators, Sastry Durvasula, Senior Executive Vice President and Chief Operating, Information, and Digital Officer at TIAA, joins the show to share his perspective on how AI enables large-scale transformation within a 100-year-old institution, why everyone should have a secure AI assistant, and the cultural components that will unlock the next wave of enterprise AI adoption.
On the 52nd episode of Enterprise AI Innovators, Sastry Durvasula, Senior Executive Vice President and Chief Operating, Information, and Digital Officer at TIAA, joins the show to share his perspective on how AI enables large-scale transformation within a 100-year-old institution, why everyone should have a secure AI assistant, and the cultural components that will unlock the next wave of enterprise AI adoption.
Read about Sastry's view on how AI drives meaningful transformation inside a century-old enterprise, why secure AI assistants are becoming essential workplace tools, and the cultural shifts needed to unlock the next phase of enterprise adoption.
